On exponential systems
It is hard to extrapolate what is going to happen from any set of data. One thing is for sure: in the real world, any simple model that shows a continuing increase will run into a real physical limit....
View ArticleThe New IT Age
We have a bit of a "New IT Age" - or is that "New Age IT"? - going on. I don't mean that like Charles Araujo's Quantum Age of IT, as a major transformation of how we do IT. I mean it in the same way as...
View ArticleGreat paper on failure of complex systems
It is not often you read something that completely changes the way you look at IT. This paper How Complex Systems Fail rocked me. Reading this made me completely rethink ITSM, especially Root Cause...
View ArticleSystem People Practices Partners Things
The old mantra "People Process Technology" is a good one for taking a balanced view of all considerations in any initiative. Let's improve it a little.I wrote before about how I prefer the wording...
View ArticleVictims of the system
Most people who seem to be blocking progress are in fact well intentioned and trying to do the right thing but they are victims of the system in which they work.read more
View ArticleDevOps represents the emergence of systems thinking in IT
Welcome to the new world of IT: systems thinking.read more
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